SUMMARY//

The Rumsy's server & barista will use their expertise to brew coffee, pull shots of espresso, and be the face of the café to guests. This role will serve food and drinks while maintaining a clean and organized workspace and café area. You will also be responsible for taking orders, handling transactions, and answering customer menu questions with knowledge and enthusiasm.

ABOUT US//

The Front Climbing Club was Utah's first indoor rock-climbing gym, and one of the first in the nation. From its humble beginnings as The Body Shop back in the 80's to three best-in-class facilities today, The Front has never lost its soul or connection to its roots.

Our culture is built on a high level of work ethic, as well as integrity, community (we do not use that word lightly), and unity.

Responsibilities

• Ensure customers consistently receive an excellent level of customer service by greeting and engaging with them in a friendly and professional manner
• Understand and adhere to all safety, sanitation, and company-wide procedures to ensure the safety of customers and employees
• Strictly adherer's to DABC regulations as trained during Sips n' Tips training
• Handle all beverage preparation and service, including alcoholic and espresso beverages, ensuring that all drinks are made to the customer's specifications
• Run food and beverage orders to patrons in a timely and efficient manner, ensuring that all orders are accurate
• Able to answer any menu questions and provide beverage and food suggestions
• Actively and verbally promote specials to patrons
• Fulfills daily cleaning duties such as sweeping, mopping, bussing and wiping down tables, washing dishes and general cleaning of the eatery/kitchen, to ensure a clean and welcoming environment for customers
• Stocks storage areas and assists with inventory to ensure that all supplies are readily available
• Utilize Toast POS according to Testpiece standards to take orders, input product that is out of stock, entering employee meals, and proper communication with BOH and patrons
• Communicates updates (inventory, prep needs, missing products etc.) to team members/manager, to ensure smooth operations
• Assists the Café Managers and team as needed to ensure that the café operates efficiently and effectively

Qualifications

• Holds a current Food Handlers' Card
• Holds a current Utah Alcohol Server Permit or able to obtain one before hire date
• Must be at least 21 years of age
• Minimum of one year serving experience
• Friendly, approachable, and service-oriented
• Solid knowledge of different espresso and coffee drinks
• General knowledge of food such as plating presentation, flavor profiles, and potential allergens
• Ability to works nights and weekends
• Comfortable working independently and as a team
• Ability to manage multiple tasks while remaining calm and focused
• Strong organizational skills
• Strong verbal communication skills

Job Hazards

This position is exposed to airborne chalk, dust, and cleaning supplies. Other hazards are falling from slippery surfaces after they have been cleaned, being exposed to hot liquids and steam, loud noises. Potential of cuts and scrapes from kitchen utensil use.

Physical Requirements

• Ability to bend at the waist and lift items up to 50 lbs. to waist level;
• Ability to move items up to 50 lbs. for distances of up to 25 feet;
• Ability to remain standing and active for an 8-12 hour shift;
• Ability to hear, understand, and respond to employees' and guests' requests in a loud environment;
• Ability to tolerate exposure to cold and hot temperatures throughout the shift;
• Skill and coordination in lifting and carrying tubs and trays of dishes;
• Manual dexterity in using kitchen utensils and equipment.

MISSION STATEMENT:   

The Front's mission is to create innovative spaces that maximize the climbing experience, inspire meaningful connections, and foster an engaged community.  

CORE VALUES:   

Distinctive Facilities with Emotional Depth// 

We design and build outstanding and unique facilities that are the "3rd place" for the broader outdoor community, and we maintain and improve our facilities with the utmost attention to detail and care. This creates a foundation for organic and fostered emotional connections with our members and between our members, leading to long-term, loyal, and proud members.    

We add depth and authenticity to our facilities by supporting and contributing to our local communities through volunteerism, educated activism, and both financial and non-financial support.   

Operational Prowess and Superiority// 

We develop and continually improve elegant, efficient, and documented operational processes that underpin a disciplined approach to effective facility operations. We look outside the climbing industry for guidance and inspiration and strive to be at the industry forefront in all respects. We safeguard our industry edge and protect company assets through discretion and care.      

We use data to inform and guide our operations. Data gathering and analytics are foundational in improving our facilities, increasing our operational efficiency, expanding our individual capacities, and facilitating efficient teamwork. We adhere to efficient and organized business practices that utilize technologies to continually improve the level of operational excellence we promise to our members.   

Employee Excellence and Growth// 

We value the positive contributions of our employees and strive to make The Front an enjoyable yet challenging environment to accomplish important work and experience personal growth.      

We value listening to and learning from one another. We endeavor to be clear and authentic in all our interactions. We value candor and diverse opinions, yet when decisions are made, we unite to achieve their success.        

We have high expectations of one another-to work hard and to be thoughtful. We take pride in and maintain integrity in our work. We are disciplined, focused, and resilient. We thrive on the sharp end. Falling short of a challenging goal, when a thoughtful and concerted effort is employed, is not failure. We undertake challenging projects with forethought and see them through to comprehensive completion.      

We collaborate and innovate as a means to create exceptional value for our members, our company, and ourselves.   

EQUAL OPPORTUNITY EMPLOYER

The Front Climbing Club is committed to providing an equal employment opportunity environment of mutual respect for all its people. This work atmosphere is available to all applicants and teammates without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable law. The Front Climbing Club strongly believes that diversity and inclusion amongst our teams is critical to our success as an organization. We are driven to recruit, develop and retain the most talented people from a diverse candidate pool. As such, we highly encourage those with diverse backgrounds to apply.